Overview
At Enzo Glamz, we are dedicated to delivering your order efficiently and safely, no matter where you are in the world. This Shipping Policy outlines how we handle order processing, delivery timelines, and related procedures.
Order Processing
All orders are processed within 2 to 4 business days after they are placed. You will receive an email confirmation once your order has been shipped, including tracking information where available.
Delivery Time
Delivery times may vary depending on your location. Generally, orders are delivered within 7 to 15 business days after dispatch. Please note that delivery times may be affected by customs clearance, local postal services, or other external factors beyond our control.
Shipping Charges
Shipping charges are calculated and displayed at checkout before you confirm your order. In some cases, promotional offers may include free or discounted shipping.
Payment Method
We accept cash on delivery (COD) as our only payment option. Customers are required to pay the full amount upon delivery of their order.
Order Tracking
Once your order is shipped, a tracking number will be provided (if available) so you can monitor your delivery status.
Damaged or Lost Packages
If your package is lost or arrives damaged, please contact us immediately at [email protected] with your order details. We will work promptly to resolve the issue and ensure your satisfaction.
Contact Us
For any questions regarding your order or shipping details, please contact us at [email protected].